Frequently Asked Questions

Here are some of the frequently asked questions.

Can I use IVB7 solutions for training?

Yes, IVB7 products and solutions can be used for live training, webinars, to create and store to store video podcasts or Computer based training material.

What is the difference between WebStreamer, WebCaster and Web Portal?

WebStreamer is the streaming software (Contains an encoder and several additional features). WebCaster is the hardware used to do live streaming (certain models have the encoder built in) and the WebPortal is a website developed to be used mainly as a Video portal.

Will people with slower internet connections be able to view my live WebCast?

Yes, that is one of the major features of IVB7. Your audience with slower internet connections can view the live video with no buffering.

I am new to video streaming. Will someone teach me and help me?

IVB7 technical support people will provide you full guidance if you’re a new customer over phone and help you use the software by yourself. Frequent webinars and seminars are conducted by our consultants at various places. Contact us to know more.

Does IVB7 support multibitrate streaming?

Yes. IVB7 supports multi-bitrate streaming. Your viewers can choose the suitable stream based on their internet speed.

Does IVB7 support mobile devices such as IPhone and Android?

Yes, Live streaming TO & From works on all platforms. Apart from live streaming, features such as chat and presentation also work on different platforms.

Can IVB7 streams be viewed without Flash player?

Yes, it can be viewed using HTML5.

Do you provide Video transcoding as a feature?

Yes, it is provided as a separate service or part of premium plans. Please get in touch with our IVB7 experts.

I need to change my webportal design. How do I achieve that?

IVB7 experts can help you achieve this in no time(depends on the work). They might suggest development/design work if the changes need professional touch. Moreover, IVB7 uses Mojoportal Open Source CMS. There is an excellent documentation available for users to customize their Mojoportal website.

Can IVB7 streams be viewed without Flash player?

Yes, it can be viewed using HTML5.

Will the IVB7 webportal work on mobile devices?

Yes, it can be viewed on any mobile if you had opted for HTML5 websites. Please check with our experts, if your website is mobile platform compatible.

Can I use third party softwares along with IVB7 services?

Yes, you can but you will not be able to enjoy the benefits of all the features that work in conjunction with other IVB7 components. IVB7 is a pool of components that work together to provide solutions.

Still don't find answers to your questions? You may contact our IVB7 experts right away!